Is Your Bike Affected?
To fulfill the Trek pedal recall, please check to see if your pedals are marked with a “ZTR02” model number on the part of the pedal that would face the inside of the bike. If your pedals are affected, then please e-mail us your name, phone number and a picture of the serial number of the bike. The serial number is located on a sticker under the down-tube (that’s the tube from the front of the bike to the crank). Please make sure that the number is legible.
We will then process the pedal claim and call you to arrange service. We will attempt to keep a good supply of pedals in stock to keep your wait to a minimum.